Trillian

The new Libraries’ staff and reference desk images will include Trillian, which many users consider the ultimate chat program. With so many different chat mediums such as MSN Messenger, AOL Instant Messenger, ICQ and IRC available today, Trillian allows us to connect transparently with any of the major IM providers through a single client.

Many Libraries are using Trillian as the chat client for live reference assistance. Patrons can communicate with the library by utilizing the IM software they normally use.

Organizations are also using it for work-related activities, such as virtual meetings.

Bit of Trivia: This program was named after Trillian, a fictional character in The Hitchhiker’s Guide to the Galaxy by Douglas Adams.

Trillian’s standard features include: audio chat, group chats, chat rooms, buddy icons, privacy settings, and more! Trillian also supports fonts and emoticons for emphasis, and the ability to include URLs.

Trillian incorporates contacts from every supported chat medium into one easily managed contact list.