
The new Libraries’ staff and reference desk images will include Trillian, which  many users consider the ultimate chat program. With so many different chat  mediums such as MSN Messenger, AOL Instant Messenger, ICQ and IRC available  today, Trillian allows us to connect transparently with any of the major IM  providers through a single client.
Many Libraries are using Trillian as  the chat client for live reference assistance. Patrons can communicate with the  library by utilizing the IM software they normally use.
Organizations are  also using it for work-related activities, such as virtual meetings.
Bit  of Trivia: This program was named after Trillian, a fictional character in The  Hitchhiker’s Guide to the Galaxy by Douglas Adams.
Trillian’s standard  features include: audio chat, group chats, chat rooms, buddy icons, privacy  settings, and more! Trillian also supports fonts and emoticons for emphasis, and  the ability to include URLs.
Trillian incorporates contacts from every  supported chat medium into one easily managed contact list.
